Stories Flooring - Coupons & Promo Code 2025

Stories Flooring Coupons & Promo Code

Stories Flooring is a prominent UK-based online retailer of discount branded floors. They are known for offering a wide range of flooring types at competitive prices, often up to 65% off the recommended retail price (RRP).

1. History and Mission:

Their flooring journey began over 25 years ago with “Lifestyle Flooring UK,” aiming to make luxury flooring accessible.
In November 2020, they rebranded to Stories Flooring to reach a wider audience.
Their mission is to supply world-class floors at budget-friendly prices, believing that “flooring can transform a space, changing its mood and its story.”

2. Product Range:

Stories Flooring offers a diverse selection of flooring for both domestic and commercial settings, including:

Luxury Vinyl Tiles (LVT)
Stone Plastic Composite (SPC) flooring
Laminate flooring
Engineered Wood flooring
Solid Wood flooring
Carpets
They also stock a wide range of accessories like adhesive, underlay, fitting tools, and cleaning kits.
They carry top brands such as Karndean, Amtico, Kahrs, and Quick-Step, and also have their own exclusive “Lusso” range.

3. Pricing and Value:

They are known for their competitive pricing, often beating competitors and offering a price match guarantee.
Their ability to offer low prices comes from bulk-buying directly from manufacturers due to their large UK warehouse capacity.

4. Customer Service and Reputation:

They pride themselves on excellent customer service and aim for 100% customer satisfaction.
Reviews generally highlight helpful sales teams, fast delivery, and good product quality.

5. Installation and Support:

While they primarily sell flooring, their website provides guides and advice on various installation methods for different flooring types (e.g., gluedown, floating, nail-down, click-lock).
They also offer information on preparing subfloors, acclimating materials, and general care and maintenance.

6. Returns and Warranty:

They offer a 30-day hassle-free return policy for unopened and resalable products.
It’s important to report any damaged items within 14 days of delivery.
Specific product warranties would depend on the manufacturer of the flooring purchased, as they sell various brands. They also have information regarding their own policies on cancellations and product issues.